Around 2am, I was driving along C5 going home and decided to grab a snack to take home. I was near the Libis area and so figured that the McDonalds branch within Eastwood would be the perfect place since they have a drive thru counter and are open 24 hours.
After ordering from the speaker, I was told to proceed to the check out counter to pay and get my order. Upon turning, I saw 2 people who looked like they worked in a call center and were on a break. I thought they were just standing there but soon enough I noticed that they were talking with the crew member inside. I wasn't able to pull up the car close enough to the take out window cause of the 2 people. After observing for a few seconds, I realized that they ordered and were waiting for it to be served.
At this point, I could also see the counter inside the fastfood through the drive thru window and noticed that there wasn't any line at all. So I immediately became disgruntled considering that instead of serving me, the only car lined up at the drive thru counter, I had 2 people in front of me. Why they didn't order inside is beyond me. So the usual 1-2 minute wait at the drive thru turned into 5-8 minutes. I really wanted to tell the 2 people to line up inside next time and at the same time remind the McDonalds crew member to entertain only customers with vehicles ordering via the drive thru. But it was 2am and I was kinda conserving my energy so I let it go.
It just ticks me off that the real essence of the drive thru is not being used properly. Bring a car, motorcycle, tricycle or even a bike for all I care... just don't use your feet and walk up to the drive thru.. that's why there's a counter inside the store. Perhaps next time when I encounter the same situation again, I should park my car inside the store next to the counter and order from there. LOL!
After ordering from the speaker, I was told to proceed to the check out counter to pay and get my order. Upon turning, I saw 2 people who looked like they worked in a call center and were on a break. I thought they were just standing there but soon enough I noticed that they were talking with the crew member inside. I wasn't able to pull up the car close enough to the take out window cause of the 2 people. After observing for a few seconds, I realized that they ordered and were waiting for it to be served.
At this point, I could also see the counter inside the fastfood through the drive thru window and noticed that there wasn't any line at all. So I immediately became disgruntled considering that instead of serving me, the only car lined up at the drive thru counter, I had 2 people in front of me. Why they didn't order inside is beyond me. So the usual 1-2 minute wait at the drive thru turned into 5-8 minutes. I really wanted to tell the 2 people to line up inside next time and at the same time remind the McDonalds crew member to entertain only customers with vehicles ordering via the drive thru. But it was 2am and I was kinda conserving my energy so I let it go.
It just ticks me off that the real essence of the drive thru is not being used properly. Bring a car, motorcycle, tricycle or even a bike for all I care... just don't use your feet and walk up to the drive thru.. that's why there's a counter inside the store. Perhaps next time when I encounter the same situation again, I should park my car inside the store next to the counter and order from there. LOL!
- Thursday, December 13, 2007
- 2 Comments
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