What used to be conceived as potential hazards such as fear of sensitive information leakage, off-site uncontrolability, miscommunication and lack of efficiency and urgency are now but things of the past. The barriers and misconceptions have been broken and now welcomed as a business blessing.
I used to know only of call centers who where mainly offshore outsourcing warehousing hundreds of employees trained to act as an extension of the foreign companies. When you asked someone who worked in a call center what they did, they'd say, they'd talk to customers and clients the whole day.
Nowadays, oursourcing has expanded not only to include customer support via voice or data, but to include tasks based on particular skillsets.
One of them is Mortgage Outsourcing. Infinit-O is a leading company in the Philippines whose services include Mortgage Outsourcing. Leave the implementation and operations to them whether it may be a particular part of the process or the entire workload from start to finish. Companies can now set their efforts in attaining goals and targets and leave a bulk of the backend processing to their trustworthy outsource partner. It's much more convenient and gives the company the satisfaction and security of having support and the tip of their fingers.